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Terms and Conditions


Return Policies

All returns must be pre-authorised by Là Essence – Escential Oils. Email us at info@escentialoils.com.au.

Any products that were received from Là Essence – Escential Oils in a damaged or defective state must be reported within 14 days of receipt. We will replace a product that was received damaged or defective and reported within 14 days with an exact product replacement or refund upon proof of purchase, Unless any issues were caused by Australia Post. If any damage was caused by the Australia Post please go to your closest Post shop with your items and report the issue.

Items in new condition may be returned to Là Essence – Escential Oils within 14 days of receipt for a refund for the amount the item was purchased for. No refunds will be issued for any outdated, used, change of mine or damaged items (except for items that were received damaged and reported within 14 days of receipt). No refunds will be issued for shipping charges paid at the time of purchase.

The customer is responsible to pay any and all shipping charges associated with returning item(s) to Là Essence – Escential Oils.

Limitations of liability

Là Essence – Escential Oils will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

l  [to the extent that the website is provided free-of-charge, for any direct loss;]

l  for any indirect, special or consequential loss; or

l  for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Là Essence – Escential Oils has been expressly advised of the potential loss.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Là Essence Escential Oils makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Là Essence Escential Oils does not warrant that:

l  this website will be constantly available, or available at all; or

l  the information on this website is complete, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Là Essence – Escential Oils liability in respect of any:

l  death or personal injury caused by Là Essence – Escential Oils negligence;

l  fraud or fraudulent misrepresentation on the part of Là Essence – Escential Oils; or

l  matter which it would be illegal or unlawful for Là Essence – Escential Oils to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

[You accept that, as a limited liability entity, Là Essence – Escential Oils has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Là Essence – Escential Oils officers or employees in respect of any losses you suffer in connection with the website.]

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Là Essence – Escential Oils officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Là Essence – Escential Oils.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

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